Terms of Service

Last updated: August 2026

These Terms of Service ("Terms") govern your access to and use of the Spore platform. Please read them carefully. By creating an account or using Spore, you agree to be bound by these Terms.

On this page

• 1. Introduction
• 2. The Service
• 3. Accounts, Organizations, and API Keys
• 4. Acceptable Use
• 5. Platform Data and License
• 6. Customer Content and Data Protection
• 7. Your Compliance Obligations
• 8. Plans, Credits, and Payment
• 9. Intellectual Property
• 10. Third-Party Services
• 11. Disclaimer of Warranties
• 12. Limitation of Liability
• 13. Indemnification
• 14. Confidentiality
• 15. Term and Termination
• 16. Changes to These Terms
• 17. Governing Law and Jurisdiction
• 18. Contact Us
• Annex 1: Data Processing Terms

1. Introduction

The Spore platform is provided by:

Sporenet OÜ (operating as Spore)

Erika tn 14, Põhja-Tallinna linnaosa

10416 Tallinn, Harju maakond

Estonia

Registry code: 16686175

By accessing or using the platform, you ("Customer", "you", or "your") agree to these Terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

2. The Service

Spore is a self-serve company-intelligence platform for business research, verification, and lead workflows. The platform lets you, among other things:

• Search and analyze a company database compiled from official government company registers ("Platform Data", see Section 5)
• Build and manage segments of companies and contacts
• Run enrichment and research workflows that draw on publicly available sources
• Use in-product AI features, an API, and machine-readable integrations
• Collaborate with team members within an organization

We may update, add, or remove features over time. Specific functionality and limits depend on your plan as described on our pricing page and in the platform.

3. Accounts, Organizations, and API Keys

To use the platform you must create an account. You agree to:

• Provide accurate and complete registration information and keep it up to date
• Keep your login credentials and API keys confidential and secure
• Be responsible for all activity that occurs under your account and within your organization, including activity performed through the API or integrations using your organization's keys — whether by your team members, your systems, or automated tools and AI agents you connect
• Notify us promptly of any unauthorized use of your account or keys

Organizations may invite team members and assign roles (such as owner, admin, or member). The organization owner is responsible for managing access and for the actions of all members.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable law or regulation
• Use data obtained through the platform to send unsolicited spam, harass individuals, or otherwise violate privacy or electronic communications laws
• Disregard or circumvent marketing-protection, opt-out, or non-publication indicators that the platform surfaces for a record, in the app or through the API
• Extract, aggregate, or reconstruct information about natural persons from the platform beyond what your use of the service requires, or use the platform to build a dataset of natural persons
• Infringe the intellectual property or other rights of any third party
• Upload malicious code or attempt to gain unauthorized access to our systems or other customers' data
• Interfere with, disrupt, or place undue load on the platform or its infrastructure
• Circumvent usage limits, credit accounting, or access controls, including by automated bulk extraction beyond your plan's limits
• Resell or provide the platform to third parties except as expressly permitted

We may suspend or limit access if we reasonably believe your use violates these Terms or threatens the security or integrity of the platform.

5. Platform Data and License

"Platform Data" means the company information we compile from official company registers and other public sources and make available through the platform, including company records, financial figures, company relationships, board-member records, and company contact details. Platform Data is described in Section 5 of our Privacy Policy.

• Purpose. We provide Platform Data for company research, verification, and market intelligence. It is compiled from sources that are public by law and is intended to help you understand and assess companies.
• License. During your subscription, we grant you a limited, non-exclusive, non-transferable right to access and use Platform Data — through the app, exports, and the API — for your own internal business purposes, such as company research, market analysis, lead qualification, CRM enrichment, and lawful business communication.
• Restrictions. You may not resell, sublicense, publish, or redistribute Platform Data or any substantial part of it as such; offer it to third parties as a standalone dataset or as part of a competing data product; or use it to train, build, or improve a product or database that substitutes for the platform.
• Data protection roles. We are the data controller for Platform Data as it exists in the platform. When you export Platform Data or use it for your own purposes, you become an independent controller of that data: you are responsible for your own legal basis, for transparency toward the individuals concerned, and for honoring their rights and any marketing-protection indicators the platform surfaces.
• After termination. Your license to access Platform Data ends when your subscription ends. Records you lawfully exported and integrated into your own systems before termination may continue to be used for your internal business purposes, subject to these Terms and applicable law.

6. Customer Content and Data Protection

"Customer Content" means the data you upload, import, or generate through the platform, including contacts, leads, and the results of enrichment and research workflows you run. Customer Content does not include Platform Data.

• As between you and us, you own and are responsible for your Customer Content.
• For personal data within Customer Content, you are the data controller and we act as your processor. We process Customer Content only to provide the platform and on your documented instructions. Your use and configuration of the platform — including each workflow, enrichment, or API and tool invocation you trigger — constitutes a documented instruction.
• Our processing of personal data as your processor is governed by Annex 1 (Data Processing Terms), which is incorporated into these Terms, and described in our Privacy Policy.

You grant us the limited right to host, process, and transmit Customer Content as necessary to operate and improve the platform and to provide support.

7. Your Compliance Obligations

The platform helps you research companies and compile business information from publicly available sources. You acknowledge and agree that you will:

• Establish and document an appropriate legal basis (such as legitimate interest under GDPR Article 6(1)(f)) before processing or contacting any individual using data obtained through the platform
• Comply with all applicable laws, including GDPR, the ePrivacy Directive, CAN-SPAM, and CASL, in every relevant jurisdiction
• Honor marketing-protection, opt-out, and suppression indicators surfaced by the platform in every channel you use
• Conduct any required legitimate interest assessments or data protection impact assessments
• Respond to data subject requests, objections, and complaints relating to your use of the data, in your role as independent controller
• Independently verify data before relying on it for business decisions
• Not use the platform or its outputs for unlawful, deceptive, or harmful purposes

These obligations apply regardless of how you access the platform — through the app, exports, the API, or any integration or automated agent acting under your credentials. You are solely responsible for how you use the platform and any data obtained through it.

8. Plans, Credits, and Payment

• Plans and credits: The platform is offered through free and paid plans and a credit system. Credits are consumed when you run enrichment and other paid features, at the rates shown in the platform.
• Fees: Paid plans are billed in advance on a monthly or annual basis through Stripe. Credit top-ups are charged at purchase.
• Billing authority: You authorize us and our payment processor to charge your chosen payment method for all applicable fees and renewals.
• Renewals: Subscriptions renew automatically for the same period unless cancelled before the renewal date. You can cancel at any time, effective at the end of the current billing period.
• Refunds: Except where required by law, fees and consumed credits are non-refundable.
• Taxes: Fees are exclusive of applicable taxes, which you are responsible for.
• Non-payment: We may suspend or downgrade access if payment fails or fees remain unpaid.

9. Intellectual Property

• Our IP: The platform, including its software, design, underlying methodologies and tools, and the compilation, structure, and curation of Platform Data (including any database rights), is owned by Sporenet OÜ or its licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the platform during your subscription, subject to these Terms.
• Your content: You retain all rights to your Customer Content. Subject to your payment of applicable fees, the enrichment results specific to your engagement are yours to use.
• Feedback: If you give us feedback or suggestions, you grant us a perpetual, royalty-free right to use it to improve the platform.

10. Third-Party Services

The platform integrates with third-party services (such as payment, authentication, AI model, and email providers). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services, and the availability of any integration may change.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL DATA AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR CURRENTNESS OF DATA OBTAINED THROUGH THE PLATFORM
• ANY WARRANTY THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• ANY WARRANTY THAT DATA OR OUTPUTS WILL RESULT IN ANY PARTICULAR BUSINESS OUTCOME OR ARE LEGALLY COMPLIANT FOR YOUR INTENDED USE IN ANY JURISDICTION

Data is compiled from public sources that may change, become outdated, or contain inaccuracies beyond our control. You are responsible for verifying data before relying on it.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPORENET OÜ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM.

WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR YOUR USE OF DATA OBTAINED THROUGH THE PLATFORM, INCLUDING ANY OUTREACH, MARKETING, OR OTHER PROCESSING YOU PERFORM AS AN INDEPENDENT CONTROLLER.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sporenet OÜ and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the platform and any data obtained through it, including any outreach or marketing activities
• Your breach of these Terms or your compliance obligations
• Your violation of any applicable law, including data protection and electronic communications laws
• Any claim by a data subject, regulator, or third party resulting from your processing or use of data

This obligation survives termination of these Terms.

14. Confidentiality

Each party agrees to protect the other's confidential information and to use it only as needed to perform under these Terms. This obligation does not apply to information that is publicly available, independently developed, lawfully received from a third party, or required to be disclosed by law.

15. Term and Termination

These Terms apply for as long as you use the platform. Either party may terminate as follows:

• By you: you may stop using the platform and close your account at any time.
• By us: we may suspend or terminate your access for breach of these Terms, non-payment, or to comply with law, with notice where reasonable.

Upon termination:

• Your right to use the platform and your license to Platform Data cease immediately, except as described in Section 5
• You remain responsible for fees accrued before termination
• We may delete your account and Customer Content after the retention period described in our Privacy Policy
• Sections that by their nature should survive (including Platform Data and License restrictions, Customer Content and Data Protection, Your Compliance Obligations, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Confidentiality, and Governing Law) survive termination

16. Changes to These Terms

We may modify these Terms from time to time. We will post the updated version on this page with a revised "Last updated" date and, for material changes, provide reasonable notice. Your continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Estonia, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the platform shall be subject to the exclusive jurisdiction of the courts of Estonia, without prejudice to any mandatory consumer protections available to you.

18. Contact Us

If you have any questions about these Terms, contact us at:

Email: info@netspore.ee

Address: Sporenet OÜ, Erika tn 14, 10416 Tallinn, Estonia

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Annex 1: Data Processing Terms

This Annex forms part of the Terms and governs our processing of personal data contained in Customer Content on your behalf. In this Annex, "you" are the data controller and Sporenet OÜ is the processor. Capitalized terms have the meaning given in the Terms.

A1. Details of Processing

• Subject matter and duration: processing of Customer Content to provide the platform, for the duration of your subscription plus the deletion window in our Privacy Policy.
• Nature and purpose: hosting, storing, organizing, enriching, deduplicating, analyzing, exporting, and transmitting Customer Content as required to deliver the platform's features you use.
• Categories of data subjects: your contacts, leads, prospects, customers, suppliers, and end users whose data you process through the platform.
• Categories of personal data: identification and business contact data (such as names, job titles, business email addresses and phone numbers, company affiliations) and any other personal data you choose to include in Customer Content. The platform is not intended for special categories of data (GDPR Article 9), and you agree not to submit them.

A2. Instructions

We process Customer Content only on your documented instructions, including to comply with applicable law (in which case we will inform you of the legal requirement before processing, unless the law prohibits it). Your use and configuration of the platform — each import, workflow, enrichment run, and API or tool invocation made under your credentials — constitutes a documented instruction. We will inform you if, in our opinion, an instruction infringes the GDPR or other applicable data protection law.

A3. Confidentiality

We ensure that persons authorized to process Customer Content are bound by confidentiality obligations and receive appropriate data protection training.

A4. Security

We implement appropriate technical and organizational measures as described in Section 11 of our Privacy Policy, including encryption in transit, access controls, and least-privilege practices, taking into account the state of the art and the risks of the processing.

A5. Subprocessors

You authorize us to engage the subprocessors listed in Section 8 of our Privacy Policy. We will update that list before adding or replacing a subprocessor and, for material changes, provide notice; you may object on reasonable data protection grounds within 30 days of the notice, in which case we will work with you in good faith on a solution, up to and including allowing you to terminate the affected service. We impose data protection obligations on every subprocessor consistent with this Annex and remain fully liable for their performance.

A6. Data Subject Requests

Taking into account the nature of the processing, we assist you with appropriate technical and organizational measures in fulfilling your obligation to respond to data subject requests (access, rectification, erasure, restriction, portability, objection). If a data subject contacts us directly about Customer Content, we will forward the request to you without undue delay, as described in Section 13 of our Privacy Policy.

A7. Personal Data Breaches

We will notify you without undue delay after becoming aware of a personal data breach affecting Customer Content, and provide the information reasonably required for you to meet your own notification obligations.

A8. Assistance

We provide reasonable assistance with your data protection impact assessments and prior consultations with supervisory authorities, insofar as they relate to processing under this Annex.

A9. International Transfers

Transfers of Customer Content outside the EEA occur only under the safeguards described in Section 9 of our Privacy Policy, including Standard Contractual Clauses where required.

A10. Deletion and Return

You can export Customer Content at any time through the platform and the API. Upon termination or at your documented request, we delete Customer Content within the retention window in our Privacy Policy, unless applicable law requires longer storage.

A11. Audits

We make available to you the information reasonably necessary to demonstrate compliance with this Annex, and allow for and contribute to audits (including inspections) conducted by you or an auditor you mandate, at most once per year on reasonable prior notice, during business hours, without access to other customers' data or our trade secrets, and subject to appropriate confidentiality obligations.

A12. Platform Data

For the avoidance of doubt, this Annex applies to Customer Content only. Platform Data is processed under our own controllership as described in Section 5 of the Terms and Section 5 of our Privacy Policy; your processing of Platform Data you export or act on is your own responsibility as an independent controller.